Shipping policy

SHIPPING POLICY
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Shipping Policy
At Tew Kute Hair Kollections, we’re committed to delivering your order safely and as quickly as
possible. Please review the information below before placing your order.

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Processing vs. Shipping
Please note that processing time and shipping time are different.
Processing Time is the time needed to prepare or create your order before it ships.
Shipping Time begins once your package has been handed over to the shipping carrier.

Your shipping method does not reduce or eliminate processing time.

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Shipping Methods
Shipping options and delivery estimates are displayed during checkout.
Once your order has shipped, delivery times are determined by the shipping carrier and may vary
depending on your location.

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Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking
number.

Please allow up to 24 hours for tracking information to update after your shipping confirmation has
been sent.

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Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
Tew Kute Hair Kollections is not responsible for delays or additional shipping fees resulting from
incorrect or incomplete addresses provided by the customer.

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Lost, Delayed, or Stolen Packages
Once your package has been transferred to the shipping carrier, delivery is under the carrier’s
responsibility.

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If your package is delayed, lost, or marked as delivered but cannot be located, we recommend
contacting the shipping carrier directly to initiate an investigation.

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International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges
required by their country.
These fees are not included in your purchase price or shipping cost.

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Questions?
If you have any questions regarding shipping, please contact us before placing your order. We’re
always happy to help.

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